Service reminder overview

This overview will teach you all you need to know about service reminders within Commusoft. It will walk you through each page within the service reminder module. It is important that you go through these links in order and read all of the information carefully.

If there is something else you would like to know about service reminders within Commusoft, please use the search at the top of this article.

 

 

The following lessons will walk you through basic use of service reminders. Click on the title to view the articles in a new tab.

Add a service reminder 
This article will teach you how to add a service reminder. You can add them for customers, or work addresses

Edit service reminder 
This article will teach you how to edit a service reminder. You can edit the service reminder if you would like to change the date, or if someone has made a mistake

Process customer service reminders 
This article will teach you how to process customer service reminders. This process will allow you to send the reminders to the customer to book their service

Process work address service reminders 
This article will teach you how to process work address service reminders. This process allows you to make batch decisions quickly

Service reminder notifications 
This article will teach you how to view notifications related to service reminders. A user will receive a notification to remind them to book the service or contact the customer/work address

Booking a service job 
This article will teach you how to book a service job. It is similar to booking a standard job, but requires a few more steps

Frequently asked questions  
This is a section of articles written specifically for common questions our support centre get asked

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