Print and post

The Print and Post module costs are as follows:

1 A4 Colour Page

65p + VAT

+1 additional page

15p + VAT

Surcharge (if the address isn’t accurate to RM standards)

15p + VAT

Overseas

POA

There are no monthly fees for using print and post.

 

Important things to consider

Once you've clicked and confirmed to send something by print and post, there is no way to alter, amend or cancel the print and post.  This means your document will be sent as is and you will be charged.

All print and posts are sent as second class mail via Royal Mail.

 

What is a surcharge?

Royal Mail charge a surcharge to us if the delivery address is not accurate.  Here are some examples:

25 Russell Road
Correct
Northwood
Middlesex
HA6 2LP

 

25 Russell road
Incorrect
Middlesex
HA6 2LP

 

25 Russell Road
Incorrect
Northwood
Middlesex

If your address is not accurate then you will incur an additional 15p surcharge.

 

How do I pay for print and post?

Commusoft works on a credit system whereby you select your maximum amount of credits. Once your credits fall to half of this amount (i.e you select 100 credits, and they fall below 50) the credits will be updated and you will be charged accordingly.

 

How long does it take my letters to be delivered?

Commusoft and its partners operates a next working day dispatch if your order is placed Monday to Friday.  Orders placed over the weekend or on bank holidays are processed the next working day.  The table below indicates when your letter should arrive.

Day you place your order *

Day it should arrive

Monday

Thursday

Tuesday

Friday

Wednesday

Saturday

Thursday

Monday

Friday

Wednesday

Saturday

Thursday

Sunday

Thursday

* Order needs to be submitted before 5pm.

 

How does it work?

Commusoft has partnered with an industry leading mail management company.

Behind the scenes, Commusoft print and post module is delivered to you by CFH Total Document Management Limited (CFH), one of the UK’s leading document outsource processors. From their state of the art production facility, they use the latest printing and enclosing technology combined with envelope sorting equipment.

 

Is my mail secure?

The CFH production site has the highest levels of both physical and IT security which enables us to process your mailing with complete assurance.

CFH have achieved the status of an APACS Standard 3 approved printer and are accredited to the following schemes:

  • APACS 55: Cheque Printer Accreditation Scheme
  • APACS 72: PINS Printer Accreditation Scheme
  • BS ISO IEC 27001:2005 Information Security Management Systems
  • BS 9001:2000 Quality Management System
  • FSC (Forest Stewardship Council)
  • PEFC (Programme for the Endorsement of Forest Certification)
  • ISO BSI 14001 Environmental Management System
  • Connecting for Health - 100% approval Information Governance Toolkit.


What stationery do you use?

The price includes all the paper and the envelope required. The paper will be A4 100gsm, and we use generic white envelopes.

 

Is it environmentally friendly?

CFH, the company behind Print and Post, holds accreditation from both the FSC (Forestry Stewardship Council) and PEFC (Programme for the Endorsement of Forest Certification). These two globally recognised accreditations promote the responsible management of the world’s forests. CFH also has BSI ISO 14001:2004 for its environmental management system.

In addition to ensuring all our paper is from responsibly managed sources, CFH also promotes the Toptree scheme. This runs in conjunction with the Woodland Trust, and has planted over 60,000 trees in the UK to date. See www.toptree.com for more information.

 

T&C

By switching on the Print and Post module you understand that you will incur additional charges as stated above which will be included on your next month's invoice. These charges are non-refundable. You also understand that if you ever choose to turn off the Print and Post module the module will be immediately switched off upon your request which needs to be made by email: support@commusoft.co.uk or by telephone: 0203 0266 266.  

 

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