Quickbooks online: Character limit on customer name

Within the integration, unfortunately Quickbooks have limited the amount of characters that can be input into the customer/supplier name field. Due to this, any customer name that is too long will fail to send and sit in the failed log. 

 

To rectify this, you can manually add the customer into Quickbooks, then link the customer manually: Link customers/suppliers

 

Or edit the name of the customer, re-send the record, then edit the name in both Commusoft and Quickbooks: Re-send record

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